Return Policy

 

EXCHANGES: We do not process exchanges. We issue a refund for the items that are returned and you place a new order online for the item you would like as a replacement.

Original sales receipt (Digital E-mail copy works too) must accompany returns.

 

We accept returns for refund up to 30 calendar days after purchase of the product. At our sole discretion after 30 calendar days, we will offer an exchange or store credit only. Items must be in “new, unaltered and unused condition”. Definition of new, unaltered and unused condition is:

 

No returns are allowed on undergarments (examples: groin cups, supporters and briefs).  All sales are final

If an item is received damaged or is incorrectly shipped by us, please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a refund.

Refunds are contingent upon inspection of item(s) once we receive it.

Again, you MUST contact us within 30 days if you intend to return ANY item back to our store. Items returned to us AFTER 30 days and WITHOUT contacting us will NOT be refunded.

Customer is responsible for all shipping costs if seller is not at fault.  If you received free shipping on your order from being over $135, the actual shipping costs will be deducted from your refund if the order total falls below $125.  If your purchase price remains over $135 after your return you will get a full refund for the returned item(s).

 

SEND RETURNS TO:

Brigada Elite Boxing & Muay Thai LLC
Returns Department
28780 Old Town Front St STE B7
Temecula, CA 92590
Customer Service # 951-445-6524